ChatBot for Premium Vaping Market
A powerful Telegram chatbot that helps users browse products, place orders, and manage loyalty programs. Generated over $5M in income and serves 50,000+ customers.
- $5M+ via chatbot channel
- 50K+ engaged users
- 7K products across 59 stores
About case
It processes over 7,000 products across 59 stores and features an intuitive UI that allows users to browse categories, view detailed catalogs, and complete purchases with just a few taps. Real-time updates on promotions, loyalty rewards, and quick access to customer support are delivered seamlessly. With an emphasis on speed, convenience, and engagement, this chatbot has become a central sales and support tool for the brand. Go to the project
Tasks we have completed
- Developed a Telegram chatbot for product search, orders, and loyalty cards.
- Connected 7,000+ products from 59 stores into a single catalog interface.
- Enabled real-time access to promotions, support, and store info.
- Automated key business processes including sales, inventory, and feedback.
- Helped achieve over $5M in revenue and improved customer satisfaction.
Technologies we work with *
Frontend:
JavaScript
TypeScript
SASS
CSS
HTML
TanStack
Redux
Tailwind
Next.js
React
Backend:
Celery
Flask
aiohttp
SQLAlchemy
Python
FastAPI
Django
DB:
MySQL
Kafka
RabbitMQ
MongoDB
Redis
PostgreSQL
AI:
LlamaIndex
Qdrant
ChromaDB
Embed chain
Copilot
Gemini
ElevenLabs
Mistal
OpenCV
OpenAI
LangChain
Keras
TensorFlow
Chatbot:
Web
Instagram
Messenger
WhatsApp
Viber
Telegram
Client review
What stood out most was their ability to combine technical expertise with a deep understanding of our business needs.
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