Nasha Rukavychka — Loyalty & Info Assistant for Retail Chain

Multifunctional assistant for retail customers: loyalty card, price scanner, store info, promos, vacancies, and referral rewards — all in one chat.

Loyalty Systems

About case

We created a chatbot for “Nasha Rukavychka” — a Ukrainian retail chain — to enhance customer experience and reduce friction at every step. The bot gives users quick access to their bonus card, lets them scan product barcodes for price info, browse active promotions, find nearby stores, and even explore job opportunities or refer friends.

The admin panel (shared with other loyalty cases) allows full control over cashback percentages, targeted broadcasts, referral logic, and integration with CRM and POS systems like Poster. Go to the project

tasks, we have completed

Implemented loyalty card access and balance check
Built barcode scanner for instant price lookup
Added store finder, promotions, and job listings
Launched referral system for friend invitations
Reused admin panel for cashback, CRM sync, and analytics
Delivered a mobile-first, easy-to-use assistant for shoppers

Technologies we work with *

Frontend:

JavaScript

TypeScript

SASS

CSS

HTML

TanStack

Redux

Tailwind

Next.js

React

Backend:

Celery

Flask

aiohttp

SQLAlchemy

Python

FastAPI

Django

DB:

MySQL

Kafka

RabbitMQ

MongoDB

Redis

PostgreSQL

AI:

LlamaIndex

Qdrant

ChromaDB

Embed chain

Copilot

Gemini

ElevenLabs

Mistal

OpenCV

OpenAI

LangChain

Keras

TensorFlow

Chatbot:

Web

Instagram

Messenger

Viber

We explore new technologies every day, so some of them might not have made it to this list yet.

Our Cases

All

Felen - Global Content Monetization Platform

A high-load platform for content creators with subscriptions, donations, and product sales. Combines real-time WebSocket interactions with a secure crypto & fiat payment system.

Freelance Platform for the Australian Market

Microservice-based freelance platform with chat, quoting, invoicing, and real-time interactions. Supports 3,000+ users with responsive design and SEO-ready pages.

City Quest Chatbot for Israel — AQuest

A Telegram chatbot that offers interactive location-based quests in Israeli cities. Monetized via access codes and used by both locals and tourists.

AI-Powered 24/7 Recruitment Chatbot — Oazis Park

An AI chatbot that automates driver recruitment for a major Polish transport company. Provides 24/7 support, human handoff, and a custom knowledge base.

Cloud Castle — Landing Page for a Premium Vaping Market

A visually powerful, high-converting landing page for Cloud Castle that helped generate over $5M in income and attract 40,000+ authorized customers.

CharityMay – Comprehensive Donation & Reporting Platform for a Leading Ukrainian Charity

A robust, multilingual website for CharityMay Foundation, integrating donation tools, program showcases, and CRM systems to streamline fundraising and reporting.

AI ChatBot + CRM for Auto Service — CloudWheels

An AI assistant integrated into a CRM system to boost customer retention, send smart reminders, and automate marketing. Helped increase upsells x4 and improved client loyalty.

Government Chatbot — Finding Relatives Lost in War

A secure Viber chatbot for submitting requests to locate loved ones lost due to war. Developed for the National Information Bureau of Ukraine under urgent timelines.

ChatBot for Premium Vaping Market

A powerful Telegram chatbot that helps users browse products, place orders, and manage loyalty programs. Generated over $5M in income and serves 50,000+ customers.

Streamboost — Promo Landing with 3D Animations & Visual Impact

A visually immersive landing page combining bold 3D animations, clean layout, and high-speed performance to promote a creator-centric tool.

Maslotom — AI Assistant That Took Customer Support to the Next Level

A smart AI assistant that answers product questions and manages orders — reducing manual workload by 80% and delivering instant, high-quality support.

Rozumiu — Booking & Management Platform for Expert Consultations

A complete platform for booking and managing expert consultations across industries. Includes payment, session tracking, and separate dashboards for clients, consultants, and admins.

Parus Pawnshop — Website with Instant Collateral Calculator

A modern website for a pawnshop brand with a dynamic calculator, branded design, and chatbot integration — launched in a short time.

Online Casa — AI Chatbot for Sales, Fiscalization, and Payments

A powerful chatbot solution that enables small and medium businesses to manage sales, fiscalization, payments, and reporting — all in one place.