AI ChatBot + CRM for Auto Service — CloudWheels

Our client, a top-tier auto service provider, faced a surprising challenge—their repairs were so reliable that customers didn’t return often. To address this, we developed and integrated an AI chatbot directly into their CRM system to enhance customer retention and streamline communication.

The assistant sends automated reminders about upcoming maintenance, provides real-time roadside assistance, and generates AI-driven marketing emails based on customer segmentation. The solution helped the business maintain regular client interaction, build trust, and significantly increase repeat visits and upsells—resulting in x4 growth in post-service sales. Go to the project