ChatBot for Premium Vaping Market

A powerful Telegram chatbot that helps users browse products, place orders, and manage loyalty programs. Generated over $5M in income and serves 50,000+ customers.

E-commerce development
CRM development
Sales Chatbots
Customer Support Chatbots
Custom Chatbots
AI Retail Bots

About case

We developed and integrated a feature-rich Telegram chatbot for a premium vaping brand that has already generated over $5 million in revenue and attracted more than 40,000 authorized customers. The bot supports online ordering, product search, store locator, job openings, and bonus card management—directly within Telegram.

It processes over 7,000 products across 59 stores and features an intuitive UI that allows users to browse categories, view detailed catalogs, and complete purchases with just a few taps. Real-time updates on promotions, loyalty rewards, and quick access to customer support are delivered seamlessly. With an emphasis on speed, convenience, and engagement, this chatbot has become a central sales and support tool for the brand. Go to the project

Tasks we have completed

Developed a Telegram chatbot for product search, orders, and loyalty cards.
Connected 7,000+ products from 59 stores into a single catalog interface.
Enabled real-time access to promotions, support, and store info.
Automated key business processes including sales, inventory, and feedback.
Helped achieve over $5M in revenue and improved customer satisfaction.

Technologies we work with *

Frontend:

JavaScript

TypeScript

SASS

CSS

HTML

TanStack

Redux

Tailwind

Next.js

React

Backend:

Celery

Flask

aiohttp

SQLAlchemy

Python

FastAPI

Django

DB:

MySQL

Kafka

RabbitMQ

MongoDB

Redis

PostgreSQL

AI:

LlamaIndex

Qdrant

ChromaDB

Embed chain

Copilot

Gemini

ElevenLabs

Mistal

OpenCV

OpenAI

LangChain

Keras

TensorFlow

Chatbot:

Web

Instagram

Messenger

Viber

* We explore new technologies every day, but they might not be included in this list

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